Terms Of Service

Welcome to Koovip. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspected fraud. Payments are processed securely via our trusted payment gateways.

2. Shipping Policy
We process orders within 1–3 business days and ship via reliable carriers. Estimated delivery time is 10–15 business days. Free shipping is offered on all orders. Tracking information will be provided upon shipment. Please ensure your shipping address is accurate; Koovip is not responsible for delays or losses due to incorrect address details.

3. Returns and Refunds
Returns are accepted within 30 days of delivery if items are in original, unworn condition with tags intact. Customers are responsible for return shipping costs unless the item is defective or incorrect. Refunds are processed after receipt and inspection of the returned items. Exchanges are not offered; to get a different size or style, please return the item and place a new order.

4. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as described.

5. Intellectual Property
All content, including text, images, logos, and designs, are owned by Koovip or our licensors. You may not use, reproduce, or distribute any material without prior written permission.

6. Limitation of Liability
Koovip is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. We make reasonable efforts to ensure product quality and accurate information but do not guarantee perfection.

7. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Koovip operates.

8. Changes to Terms
We may update these Terms from time to time. Continued use of our website signifies acceptance of any changes. We encourage you to review this page regularly.

9. Contact Us
For questions regarding these Terms of Service, please contact us at [email protected].

Thank you for choosing Koovip. We look forward to providing you with exceptional products and service.